On behalf of us all I would like to sincerely thank you for leading our goodbye to Mum at Clayton Wood last Tuesday. It was a beautiful service - moving, whilst calm and peaceful, and we very much appreciated your sensitivity and thoughtfulness. From our first communication, you put us at ease, showing interest in each of us individually, and encouraging and guiding us through our preparation for last Tuesday and the service itself. Your friendly, gentle and caring approach has helped us greatly at this time.

Thank you for all your understanding, help and kindness in steering us through organising G's funeral to the point where we actually came to understand what we wanted. The outcome was a wonderful service that you conducted with such warmth and inclusiveness, that was a celebration of G's life. So many people commented on how impressive you were. We are now able to look back on the ceremony with happiness, through the sadness, which is an outcome we never thought possible.

Thank you very much, on behalf of the whole family, for the wonderfully serene way you conducted my father's funeral. Your calmness and dignity helped us through what was, for all of us a painful event. You read the eulogy so beautifully.

Thank you so much for the beautiful and sensitive delivery of S's service. We really appreciate your hard work, support and kindness.

Frances was our celebrant yesterday, she was magnificent! With an enormous amount of planning by her, for us, she organised us in our grief; with sensitivity and honesty, which culminated in a triumph of our day of celebration. She set the perfect tone, a balance of respect for my wife with the grace, humour and dignity required when addressing over 60 people. A truly amazing day, I can't recommend Frances highly enough.