Privacy Policy
Frances Tulley is committed to protecting and respecting your privacy.
Personal data is information which relates to a living individual who can be identified from that information.
The legal basis for collection and use of your personal data is to:
Arrange and carry out services as agreed within your booking.
Explicit Approval
Frances Tulley gained your explicit approval to collect, hold and process your personal data as set out below on your booking form when you engaged her services.
How Frances Tulley will use your personal data
She will use your personal data to the extent necessary to carry out your booking, including:
- Contacting you when necessary in relation to your booking
- Receive payment
She has taken appropriate measures to safeguard personal data under their control against unauthorised access, unlawful or accidental destruction or accidental loss.
Data Storage
Your personal data will be stored electronically and password protected
Data Retention Policy
Your data will be retained whilst your booking is being arranged and has taken place. Thereafter, unless otherwise agreed she may continue to hold some of your personal data for a further period of 6 years to ensure compliance with HMRC requirements. Where there is no requirement to continue to hold your personal data she will destroy it.
Right of Access
You have the right to obtain confirmation that your personal data is being processed by Frances Tulley, and what personal data is held.
You may make your request at any time and by any reasonable means (letter, telephone, e-mail) although it is preferred that you make contact in writing, detailing the precise nature of your request so that there can be no misunderstanding.
Further information is available from the Information Commissioners Office website on how to make a request.
Within 7 days of receiving your request she will send you a written acknowledgement noting when you can expect to receive a response.
Within 30 days of your request I will provide you with the information that is held in a structured, commonly used and machine-readable (probably Word or Excel) format except where I have agreed with you that this would be impossible, or that it would involve undue expense, in which case it may make the information available to you to view on a screen.
Right to Complain
If you believe that there is a problem with how I am collecting, holding and processing your personal data you have the right to complain. Initially you should address your complaint to me personally.
I will respond to your complaint within three days.
You also have the right to address your complaint to the Information Commissioners Office.
Tel: 0303 123 1113
Email: casework@ico.org.uk
Website: https://ico.org.uk
Address for contacting:
Frances Tulley
01273 248750
frances@ftcelebrantservices.com
Dying Matters Awareness Week event
Location: Brighton Unitarian Church, New Road, Brighton BN1 1UF
A day of activities, including talks, films, meditation, discussion, death cafe, coffin club, funeral planning and more…
We wanted Frances to be the celebrant at our beautiful mum's funeral, it was a shocking and extremely challenging time for us. She listened and guided us through the process with compassion, kindness, empathy and love. She was always on hand when we had questions and was wonderfully directive, which was incredibly helpful when our heads were all over the place. She organised and guided us through the service process, sorting times out to suit us, which was tricky as one of us is living in New Zealand. I would have no hesitation in recommending Frances as a celebrant for any occasion. N.T.
Frances helped my brother and I prepare for our father’s funeral. We were in different places so met by Zoom which was great, and immediately felt at ease with Frances who laid out the whole process easily in a way that we could understand. She was friendly and empathetic and helped us put the service together and make suggestions. The service she worked with us to deliver was everything we had hoped for and we couldn’t have done it without her. She played an essential role both in the lead-up, and on the day of the service. Thank you Frances, for all your help. R.K
On behalf of us all I would like to sincerely thank you for leading our goodbye to Mum at Clayton Wood last Tuesday. It was a beautiful service - moving, whilst calm and peaceful, and we very much appreciated your sensitivity and thoughtfulness. From our first communication, you put us at ease, showing interest in each of us individually, and encouraging and guiding us through our preparation for last Tuesday and the service itself. Your friendly, gentle and caring approach has helped us greatly at this time. F.B.
Thank you for all your understanding, help and kindness in steering us through organising G's funeral to the point where we actually came to understand what we wanted. The outcome was a wonderful service that you conducted with such warmth and inclusiveness, that was a celebration of G's life. So many people commented on how impressive you were. We are now able to look back on the ceremony with happiness, through the sadness, which is an outcome we never thought possible. A.W.
Frances was our celebrant yesterday, she was magnificent! With an enormous amount of planning by her, for us, she organised us in our grief; with sensitivity and honesty, which culminated in a triumph of our day of celebration. She set the perfect tone, a balance of respect for my wife with the grace, humour and dignity required when addressing over 60 people. A truly amazing day, I can't recommend Frances highly enough. D.H.
I could not have said goodbye to my husband without your help. You were there for me every step of the way and I can't thank you enough. The service was a beautiful celebration of his life and just how I wanted it to be. Your care and compassion gave me strength at such a sad time. H.S.
